Administrator

Administrator – Tuition Provision Coordination

Salary: £24,000–£28,000 per annum (dependent on experience)

Help coordinate life-changing educational support

At Lexia Education Services, we believe every young person deserves access to education that helps them thrive. As a trusted and growing provider of specialist educational support, we work closely with local authorities, families, schools and tutors to ensure children and young people receive the personalised support they need.

We are looking for an organised, proactive and people-focused Administrator – Tuition Provision Coordinator to join our Head Office team in Backwell, North Somerset. This is a rewarding office-based role where your ability to coordinate, communicate and solve problems will directly contribute to positive outcomes for vulnerable learners across the region.

The Role

As a central member of our operations team, you will coordinate specialist tuition provisions from referral through to delivery. You will work closely with parents and carers, local authority professionals and our network of specialist tutors, ensuring each provision is established efficiently and runs smoothly.

No two days are the same. You will manage multiple priorities, respond to enquiries, resolve challenges and ensure all stakeholders receive a professional and supportive experience.

Key Responsibilities

• Coordinate tuition provisions, ensuring referrals are processed efficiently and learners are matched with suitable tutors.
• Liaise with parents, carers, local authority representatives and tutors to arrange tuition schedules and provision requirements.
• Provide ongoing administrative support and guidance to our network of specialist tutors.
• Respond to enquiries and resolve complex issues quickly, professionally and effectively.
• Monitor provision progress and maintain accurate records using internal systems and databases.
• Prepare reports, updates and documentation for internal teams and external stakeholders.
• Support compliance processes, ensuring safeguarding and company procedures are followed at all times.
• Help maintain high levels of service delivery across all tuition provisions.

About You

Are you a confident communicator who enjoys building positive relationships and helping people find solutions? Can you remain calm under pressure, be highly organised and take pride in delivering excellent administrative support?

Who we are looking for:

• Previous experience in administration, coordination, customer service or education-related environments.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage competing priorities.
• A proactive and solution-focused approach to problem-solving.
• Confidence using Microsoft Office and database systems.
• The ability to handle sensitive information with professionalism, discretion and empathy.
• Exceptional attention to detail and commitment to accuracy.

What You’ll Receive

• A supportive and welcoming office environment.
• The opportunity to contribute to meaningful outcomes for children and young people.
• Ongoing training and professional development opportunities.
• The chance to be part of a growing organisation with a strong reputation for quality and care.
• A role where your work has a genuine impact every day.

Join Lexia Education Services

If you’re looking for a role where your organisational skills, initiative and commitment to excellent service can make a real difference, we’d love to hear from you.

Apply Today

Become part of a team dedicated to creating positive educational opportunities for children and young people across our communities.

Check out our Instagram to see our journey so far…
@lexiaeducationservies